Privacy Policy

Purpose

When visiting the website www.therusticshop.ge , you are obliged to familiarize yourself with our privacy policy. We may periodically make changes and update the information presented in order to comply with current legal regulations.

A user who voluntarily provides personal data to The Rustic Shop automatically authorizes it to use them for storage and processing purposes.

This privacy policy defines the manner, purpose and conditions of use and storage of user's personal data. Based on the Law of Georgia "On Personal Data Protection", The Rustic Shop's goal is to protect the user's personal data.

The Privacy Policy is an integral part of The Rustic Shop's website terms and conditions and is a mutually binding document.

Definition of Terms

Terms used in this document have the following definitions:

  • The Rustic Shop (hereinafter "we", "our", "website") - "City Design Studio" LLC, registered in accordance with the legislation of Georgia, hereinafter presented under the commercial trademark "The Rustic Shop" identification code 405682890 registered address: Tbilisi, Medea Chakhava St. #11.
  • Personal data - any information relating to an identified person.
  • Data processing - any manipulation of data using automatic, semi-automatic or non-automatic means.
  • Data subject (hereinafter the user) – any natural person whose data is processed.
  • User's consent - user's express consent to read this document and process his/her personal data.
  • Third party – any natural or legal person, public institution.
  • Direct marketing - offering goods and services by mail, telephone call, e-mail or any other means of telecommunication.

Consent

Use of The Rustic Shop website is deemed as the user's acceptance of the Privacy Policy. Thus, the user grants The Rustic Shop the right to process store and use the personal information provided by her.

This information will be used by The Rustic Shop for the purpose of providing services, taking into account the applicable legislation.

Basics of data processing

The Rustic Shop will process the user's personal data if:

  • There is user consent.
  • Data processing is necessary for The Rustic Shop to fulfill its legal obligations.
  • Data processing is necessary to provide services to the user.

The purpose of processing the user's personal data is as follows:

  • Improving the service provided by The Rustic Shop;
  • Fulfilling the legal obligations of The Rustic Shop;
  • Dealing with customer complaints;
  • Monitoring of user activity on the website;
  • Notifying users of updated data on The Rustic Shop website;
  • Effective communication with the customer;
  • Customer feedback;
  • Check out the various innovations introduced by The Rustic Shop;
  • Introducing new products and innovations on the website;
  • Defining customer groups for offering new products and services;
  • Implementation of marketing and other activities;
  • Providing information about purchases made by the user;
  • Receiving information from authorized third parties about payments made by the user;
  • Prevention of improper use of The Rustic Shop system;
  • Prevention of crimes stipulated by the Criminal Law Code of Georgia;
  • Providing information to relevant and competent state bodies;
  • Protection of legal interests;
  • Another legitimate purpose granted by the Georgian Law on Personal Data Protection is The Rustic Shop - of the month.

User rights

Users have the right to request The Rustic Shop the following information about data processing:

  • What types of user data does The Rustic Shop process;
  • Purpose of personal data processing;
  • Legal basis for data processing;
  • Information about means of collecting personal data;
  • To whom the user data will be transferred, the legal basis and purpose of the data transfer;

At the request of the user, The Rustic Shop is obliged to correct, update, add, block, delete or destroy the data if it is incomplete, inaccurate, not updated or if it was collected and processed in violation of the requirements of the law.

In case of violation of the rights stipulated by the law of Georgia on personal data protection, the user has the right to apply to the court or address.

The user has the right at any time to revoke the consent given to The Rustic Shop - Month and also to request the termination of the data processing and also to request the destruction of the processed data.

Obligation of the user

The user is obliged to provide The Rustic Shop with complete and accurate personal data in order to receive the service in the future. This obligation also applies to changes made in the information made by the user at a later stage.

Information center

In order to improve The Rustic Shop service quality, issue resolution, feedback and security, incoming and outgoing correspondence is archived, stored and processed.

The Rustic Shop Website Terms of Use

By using The Rustic Shop website, the user agrees to have his personal data and cookies stored and processed by The Rustic Shop. The user is obliged to provide The Rustic Shop with complete and accurate information and to update the provided data in case of changes.

The minors

The Rustic Shop has no ability to verify the accuracy and authenticity of user-provided data, including user age. If the information provider is found to be a minor, The Rustic Shop has the right to disregard the data provided by this minor. If you know that a person registered on The Rustic Shop website is underage and does not have the consent of a legal representative to use the website, please notify us in writing.

Who we share user data with

We share personal data with our partner courier companies that ensure the delivery of purchased products to the address specified by the user. The Rustic Shop will share the following information with its partner courier companies: order details, customer name, address and contact number. The information provided to the partner courier companies will be used only for the purpose of delivering the purchased products.

The sharing of user's personal data may be necessary for detection, investigation and prevention of crime in cases determined by the current legislation of Georgia.

Taking into account the interests of customers, providing advertising materials, offering various interesting services and products, improving the quality of service, The Rustic Shop can use personal data for direct marketing, Name, email and phone number. In order to carry out direct marketing, The Rustic Shop reserves the right to transfer the above personal data to third parties, who will provide The Rustic Shop with advertising services defined by the agreement signed between them.

In addition to the above, The Rustic Shop is authorized to share personal information with any third party provided for by the applicable laws of Georgia.

Request to stop direct marketing

The customer has the right to ask The Rustic Shop to stop direct marketing at any time. Submitting a user's request to stop direct marketing does not obligate The Rustic Shop to stop providing the user with information about updates and changes.

If you wish to stop direct marketing, the customer can contact The Rustic Shop by e-mail (info@therusticshop.ge). This does not mean that The Rustic Shop will stop providing other services to the user.

Log files and cookies

The Rustic Shop uses a standard log file procedure. Like other websites, The Rustic Shop uses cookies. Log files and cookies are used to store information about user behavior and improve service quality. The following data is generated and collected through log files and cookies:

  • IP address
  • Device type
  • Browser
  • Time, date and duration of website visit
  • From which platform the user was redirected to The Rustic Shop website
  • Information about user activity on The Rustic Shop website - what products the user has searched for and visited.

This information does not identify any specific user and is analytical data:

  • The purpose of processing such information is:
  • Trend analysis
  • Website management by the company
  • Compilation of statistics
  • Providing the best user experience
  • Development and implementation of effective marketing activities
  • Giving advice and recommendations

When starting to use the website, the user has the option to accept cookies. If the user does not press the appropriate button and continues to use the website despite the notice, such action will be considered as the user's consent.

Users can manage cookie settings through browser settings.

Collecting data

The Rustic Shop collects information:

  • When a user fills out a website registration form
  • When communicating with a customer by phone or email
  • When a user uses The Rustic Shop website and online chat

Data processed

When registering on the site, the user provides The Rustic Shop with the following information:

  • Phone number
  • e-mail
  • Residential address
  • name and surname
  • Password for online shopping authorization

For registration, the user must provide the above information. Without providing these data, the user cannot register on the website.

After selecting the products, the user will be redirected to the payment page. On the payment page, the user fills in the card data and confirms the payment. The Rustic Shop does not have access to the customer's bank card details. The Rustic Shop receives information about the payment made by the customer.

Period of storage of personal data

The Rustic Shop takes responsibility for the privacy and security of the user's personal data.

The Rustic Shop stores personal data about the user for the period stipulated by the law and this policy document to achieve the purpose.

Safety

The Rustic Shop - of the month is important to protect the personal data provided by the user. A user's profile can only be accessed with the username and password generated by the user. The Rustic Shop encourages you not to pass this information on to third parties. Otherwise, The Rustic Shop disclaims all liability.

The Rustic Shop uses all measures to protect the user's personal data, however, does not accept responsibility for the actions of unauthorized third parties who may illegally access The Rustic Shop servers.

Third Parties

 

The Rustic Shop disclaims all responsibility in relation to other websites that may appear as external links from The Rustic Shop website. The privacy policies of other websites may differ from this policy. The Rustic Shop asks its users to read the website terms and conditions as well as the privacy policy, which is displayed as an external link.

Changes and additions

We reserve the right, at our discretion, to make changes and additions to this policy at any time. Users will be notified of changes by email or they will be posted on our website.

Changes and additions will be effective after they are posted on the website. After the changes and additions come into force, the use of the website will be considered as acceptance of the changed terms.

Contact

For questions and more information about our privacy policy, please contact us at: info@therusticshop.ge